FAQ
We take 1-2 days to deliver within Belgium and 1-2 weeks depending on your location.
We mainly deliver to Belgium and depending on demand, we can open our deliveries to other cities in Belgium and France and you will be notified via our stories on our social networks
Our offices are located in Dilbeek, Belgium. As well as our warehouse.
Yes, wait 3 days after your order and ask us by email at info@gregoreuo.be
We are sorry to hear this. Simply send us an image of the damaged item in question to the email address: info@gregoreuo.be and we will send you a similar replacement item as soon as possible.
We are located in Dilbeek in Belgium.
We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can, however, track your order and see where it is at any time. If you still feel you need help tracking your package or would like to know more about it, please contact us by email at the following address: info@gregoreuo.be
We do our best to resolve any issues our customers may encounter with their online items. If you still wish to benefit from a refund on your order, we can of course proceed to payment, in the event that the appeal is made within 14 days following the date of the order and the product(s) concerned are not not for sale. . For more information, please learn more about our refund policy